Talking

I think when people have a problem with somebody, they find it easier to complain about them to someone else than they do to confront the person directly. It's kinda like internet commenters; when you're behind a computer screen it's easier to be rude to people, but if you ever saw them in real life you wouldn't say half the things you would on the internet. There are occasions where a problem arises and people are given the opportunity to voice their thoughts, and they often find no matter how much they have been complaining, it is hard to tell the person.